Terms and Conditions
The terms and conditions contained herein shall be binding on each and every customer Silver and Gold Exchange LLC. (hereafter referred to as “The Company”.) and shall inure to the benefit of The Company and it’s successors and assigns.
Requirements for Use: Every customer must be at least eighteen (18) years of age in order to conduct business with The Company. In addition, every customer of The Company be the actual owner of any and all property sold or attempted to be sold to The Company and every customer must be acting on his or her own behalf and not as the agent or representative of another person. The Company may, but shall not be obligated or required to, request documentation or other proof of compliance with the requirements contained in this paragraph.
Shipping policy: Please take personal responsibility for your property. All items should be securely packed in a box or padded envelope with proper packing materials and with all seams and edges securely taped.
The Company reserves the right, at their sole discretion, to refuse any package or envelope that appears to be damaged, opened, improperly packed or compromised. At no time shall The Company be liable for any refused package. The Company may also elect to accept a package in the above condition. In that event, if the contents are entirely or partially missing, it will documented, the customer will be notified, and the customer will be ultimately responsible for initiating and handling any insurance claim.
Non-Authentic Merchandise Policy: The Company does NOT accept silver plated, gold plated or gold filled items. Items made of any other materials that are considered imitation silver or gold, or are base metals, pewter, steel, iron or any materials not listed on the price chart are not accepted. Any items that are comprised of materials not listed on the price chart are considered by The Company to have zero value. If a package containing non-gold or silver items is received, even if there are only partial non-gold or silver contents, the customer will be given two options: 1) Authorize The Company to dispose of the items, or 2) Request return of such items in which case the customer shall pay for any shipping charges. Payment must be done and checks must be cleared before items will be returned. All items retained for more than seven days without receipt of above fees will be discarded and the customer will have no recourse.
NOTE: We are currently ONLY buying the items below:
Silver
American Eagle (Brilliant Uncirculated ONLY)
US Dollar (1935 and earlier ONLY)
US Half Dollar, Quarter, Dime (1964 and earlier ONLY)
Canadian Maple Leaf 1 oz
Englehard 1 oz Bar/Round, 10 oz Bar, 100 oz Bar
Johnson-Matthey 1 oz Bar/Round, 10 oz Bar, 100 oz Bar
Generic 1 oz Bar/Round, 10 oz Bar
Gold
American Eagle - 1 oz, 1/2 oz, 1/4 oz, 1/10 oz
American Buffalo 1 oz
Krugerrand 1 oz
We will not purchase or pay for return shipping of items sent that are not listed above. If any items not listed above are received, we will email the sender, requesting payment for return shipping. If payment is not received within 7 days, the items will be forfeited.
Testing procedures: The Company may use several procedures to determine the precious metal content of your items. Among the procedures is an “acid scratch test”. This procedure may leave marks, damage and residue as well as permanent discoloration of the item tested. By accepting these Terms and Conditions and sending your items to the testing facility, you agree to hold The Company harmless for any damage to your items during the testing process.
In no event shall The Company be liable to any third party, including any insurance carrier. The Company shall not be liable for any subrogation claim brought by customer’s insurance carrier, and, by submitting an item to The Company the customer expressly and specifically waives any such subrogation claim on his or her behalf as well as on the behalf of his or her insurance carrier.
Offer Acceptance or rejection: Upon receipt and evaluation by The Company, an offer will be made for the items received based on the price of gold, silver and/or platinum at the time the items are evaluated. Items listed on the Live Price Chart on the website will be priced accordingly. Other items will be based on weight and precious metal content.
The Company will send the offer via email and reserves the right to re-calculate the offer if the offer is not accepted within 24 hours. If the offer is accepted, payment will be issued within one business day. If the offer is rejected, The Company will return of the items at the customer’s expense. If an offer is made and the Customer does not respond within seven days, The Company will consider lack of response as an acceptance of the offer and will issue payment via check, repriced at the discretion of The Company, and the items will no longer be available for return. Therefore, Customer agrees that this is a possible outcome if they do not accept or reject said offer within seven days.
Verbal Offers: The Company may provide a telephone or e-mail quote for items after such items have arrived at the testing facility. Verbal offers may, at the discretion of The Company, be recorded. Upon a verbal acceptance by the customer of the telephone or e-mail quote, payment will be issued by The Company. within twenty four (24) business hours of such acceptance.
Return Insurance Liabilities: Customers offering merchandise for sale to The Company understand that if they choose to refuse the offer the items will be returned at the customer’s expense. The Company uses USPS Priority Mail with signature confirmation or Registered Mail exclusively.
Choice of Law, Waiver, and Claims: This Agreement shall be governed by the laws of the State of Florida without regard to its conflict of law provisions. The Company’s failure to exercise or enforce any right or provision of the Agreement will not be deemed to be a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services must be filed within one (1) year after such claim or cause of action arose or be forever barred. Any such claim or cause of action must be filed in the State of Florida. The Company shall be entitled to reimbursement for any and all costs incurred by it in defending any civil action filed or attempted to be filed in any jurisdiction outside of the State of Florida, County of Sarasota including but not limited to, attorney’s fees incurred by The Company.
Messaging Terms & Conditions
Mike Ferreira | 2937 Bee Ridge Rd 9-08 Sarasota FL US 34239
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Mike Ferreira.Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Mike Ferreira. Mike Ferreira reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Mike Ferreira also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of selling to us.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Mikre Ferreira again, just sign up as you did the first time and Mikre Ferreira will start sending messages to you again.
Info
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at mike@silverandgoldexchange.com.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at mike@silverandgoldexchange.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our http://eepurl.com/iRECpQ.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes
