NOTE: As of November 18th, 2024, we are no longer purchasing “scrap” gold or silver. We are only buying coins and bullion items.

There are many ways to sell my gold and silver. Why should I use the Silver and Gold Exchange?

There are many reasons! First, we post the prices we pay on a live price chart so you always know what we you will receive. Second, we NEVER do anything with your items without your OK. We contact you with our offer and if you are not thrilled with the offer we will arrange the return of your items. We DO NOT automatically send a check and then start a timer, leaving it up to you to return the check in time or risk losing your items! We advise that you never do business with a company that operates in such a manner. There are many more reasons to do business with us. Continue reading or call us at 800-245-9497 to find out more!

Do you have a location or agent in my area?

At one time we had multiple locations and agents in different areas. Over time we discovered that most people preferred to deal directly and receive more money for their gold and silver. Now all of our operations are consolidated in our main office. We act as "brokers" instead of buyers in order to get you a higher price.

I am hesitant about sending off my gold or silver. I've heard horror stories about the "As Seen On TV" guys. How do I know you can be trusted?

First... we created this company BECAUSE we saw how the public was being taken advantage of by disreputable Jewelers, Pawn Shops, Gold Party Operators, Hotel "Buying Event" sideshows and worst of all, many "mail in" "as seen on tv" scammers. We started by developing a live price chart so everyone could see what they would be paid.

Second... We are a Better Business Bureau Accredited Business with an A+ Rating and ZERO complaints. PLEASE take a moment to check out our company on the BBB website. You will see we have a flawless rating and have NEVER had a complaint of any kind. Compare that to some competitors of ours who have up to HUNDREDS of complaints documented!

Third... We send you an email with an offer as soon as your items are evaluated. We DO NOT mail a check and start a timer, putting the burden on YOU to return the check within a number of days or have your gold or silver melted and lost forever. We do not do anything without your ok. If you are not thrilled with our offer, we will arrange the return of your items, so there is NEVER any risk of getting less for your valuables than you want..

I have a __ piece set of ______ sterling silver. How much is it worth?

The value is based on the silver content and weight. Since there is such a wide range of weights for forks, spoons, etc there is no way we can estimate a price without knowing the weight.

What about gemstones? Do you buy them? Do I need to remove them first? Are they worth anything?

Sadly, the little secret jewelers don't want you to know is that most stones have ZERO resale value. Larger diamonds (over one carat and high quality) have some value, but our buyers do not buy them. The price anyone will offer for them will be sure to disappoint you. That said... our buyers do not pay for stones. We estimate the weight of large stones and deduct that from the total weight of the piece to determine the price you will receive. You are welcome to remove stones before you send them to us, but you do not have to.

Do you buy silver plated or gold plated items?

Unfortunately, plated items have no value, so they cannot be accepted.

How can I tell if my silver is sterling silver or silver plated?

You can read our tutorial on determining the silver content of your items by Clicking Here.

Do you buy ________ ?

Please read the What We Buy Page to learn about what we can accept.

Do you buy Coins or Bullion?

YES! And we pay MUCH more than our competitors and list various coins and bullion right on our price chart!

How long will it take?

We evaluate your items as soon as they are received and immediately make our offer. If you accept, your payment is processed within one business day. Usually the same day.

How much do you pay?

Usually we pay by weight. The prices are on the price chart on our What We Pay page. The prices fluctuate daily as the price of silver and gold fluctuates. There are no hidden fees or deductions of any kind.

What are my payment options?

You can choose payment by check (5-7 business days) or via Instant Deposit into your Paypal account. (subject to Paypal fees and limitations). We are working on more payment methods and will add them soon.